The Claims Adjuster - Auto Damage Our Claims Adjuster -- Auto Damage Reps use their auto body knowledge to complete vehicle damage estimates. Because we're committed to becoming consumers' #1 choice for auto insurance by providing best-in-class claims service, it is important our estimates are accurate and reflect the various options available in a competitive market for repairing damaged vehicles. Each Auto Damage Rep works closely with the repair shops to make sure repairs are done on time and with the quality we expect.
Some of the day-to-day of a Claims Adjuster -- Auto Damage Rep: · Determines repair parts, time and labor required to complete repair or if instead the vehicle is a total loss
· Negotiates agreed price with repair shops
· Manages the repair facility performance on timeliness and repair quality
· Responds to customer inquiries regarding the process.
· Maintains accurate documentation of the repair process by completing timely estimates, supplements, and inspections.
· Coordinates the disposal process of salvaged vehicles/parts.
Knowledge, Skills and Experience: · One year minimum of estimating experience or work as a claims adjuster, a property damage adjuster or repair work within an automobile repair and/or body shop
· Excellent organization skills which includes ability to multi-task and prioritize
· Strong Customer Service Skills
· Proficient in basic computer skills
· Bachelor's degree strongly preferred
Progressive Offers: · Gainsharing bonus program based on the company's performance
· Medical, dental, vision and life insurance benefits
· Ongoing training and opportunities for career advancement